At 988pkr, we take the privacy of every player seriously. This Privacy Policy explains what personal data we collect from you when you use the 988pkr platform, how we use that data, who we may share it with, how long we keep it, and what rights you have regarding your own information. Please read this document carefully before registering a 988pkr account.
This Privacy Policy ("Policy") is published by 988pkr ("we", "us", "our", "Platform") and applies to all individuals ("you", "Player", "User") who access or use the 988pkr website at 988pkr.org, including the online casino, sportsbook, account management portal, and any related services. It covers both registered players and unregistered visitors to the Site.
By accessing the 988pkr platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
This Policy is written in plain English to make it as clear as possible for Pakistani players. Technical legal language has been kept to a minimum where possible. If anything is unclear, please contact our support team at support@988pkr.org.
For the purposes of applicable data protection legislation, 988pkr is the Data Controller responsible for your personal data. This means we determine the purposes for which, and the manner in which, your personal data is processed. All data processing activities described in this Policy are carried out by 988pkr or by third-party processors acting on our behalf under binding data processing agreements.
If you have any questions about how 988pkr handles your personal data, or wish to exercise any of your data rights, you may contact us at: support@988pkr.org
988pkr collects the following categories of personal data from players and site visitors. Not all categories apply to unregistered visitors — data collection expands when you create an account and begin transacting on the Platform.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, gender | At registration & KYC verification |
| Contact Data | Email address, mobile number, city (e.g. Karachi, Lahore, Islamabad) | At registration |
| Financial Data | JazzCash / EasyPaisa account references, bank account details, transaction history in PKR, deposit/withdrawal records | When depositing or withdrawing |
| KYC Documents | Scanned CNIC or passport, proof of address, source of funds documents | During KYC verification process |
| Gameplay Data | Game history, betting activity, wager amounts, win/loss records, session durations | During active gameplay |
| Technical Data | IP address, browser type, device type, operating system, screen resolution | On every site visit |
| Usage Data | Pages visited, links clicked, time spent on site, referral source | On every site visit |
| Communications Data | Support chat transcripts, emails sent to 988pkr, complaint records | When you contact support |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods, reality check settings | When you use responsible gaming tools |
We do not collect sensitive data unnecessarily. 988pkr only requests documentation and personal information that is required to verify your identity, comply with our licensing obligations, and process your transactions securely. We do not collect racial or ethnic origin, political opinions, or religious beliefs as part of our standard data collection process.
988pkr collects personal data through the following channels:
988pkr uses your personal data strictly for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
988pkr does not use your personal data for automated decision-making or profiling in a manner that produces significant legal effects on you, other than fraud and AML screening which is required by our licensing obligations.
Every instance of personal data processing at 988pkr is grounded in one of the following lawful bases:
988pkr does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
988pkr may be required to disclose personal data to its licensing authority, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction, where required by applicable law or a lawful order. In such cases, we will disclose only the minimum information required.
In the event of a merger, acquisition, or sale of all or part of 988pkr's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any material change to the handling of your data.
As an internationally licensed online gaming operator, 988pkr is subject to Know Your Customer ("KYC") and Anti-Money Laundering ("AML") obligations. Compliance with these requirements is not optional — it is a legal condition of our operating licence.
KYC processing at 988pkr involves the collection, verification, and secure storage of identity documents including your Pakistani CNIC or passport. This data is retained for the period specified in Section 10 of this Policy and is processed solely for compliance purposes. KYC data is never used for commercial profiling or sold to third parties.
AML monitoring involves the automated and manual review of transaction patterns and gameplay behaviour. Where suspicious activity is identified, 988pkr is legally obligated to file a report with the relevant financial intelligence authority. We cannot notify you if such a report is filed, as doing so is prohibited under applicable AML legislation (commonly referred to as the "tipping off" prohibition).
988pkr uses cookies and similar technologies on the Platform. Cookies are small text files stored on your device that help us deliver a consistent, functional, and personalised experience. The following categories of cookies are used on 988pkr:
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 988pkr platform.
988pkr retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to technical constraints, data will be isolated and protected from further use until deletion is completed.
988pkr employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While 988pkr takes every reasonable precaution to protect your data, no transmission over the internet or electronic storage system is completely secure. In the unlikely event of a data breach that affects your rights and freedoms, we will notify affected players and the relevant regulatory authority in accordance with applicable data breach notification obligations.
As an internationally licensed operator serving players from Pakistan, 988pkr may transfer your personal data to servers and service providers located outside Pakistan. Where such transfers occur, 988pkr ensures that appropriate safeguards are in place to protect your data, including:
Subject to applicable law and certain conditions, you have the following rights with respect to your personal data held by 988pkr. To exercise any of these rights, please contact us at support@988pkr.org. We will respond to all verified requests within thirty (30) days.
Please note that some rights are subject to limitations under AML and KYC regulations. For example, we cannot delete transaction records that we are legally required to retain for a minimum period. In such cases, we will explain the specific legal basis for any limitation on your right.
988pkr is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. The Platform is not directed at, designed for, or intended to attract persons under 21 years of age.
Where 988pkr discovers that personal data has been collected from a person under the age of 21 without parental or guardian consent, we will promptly delete all such data and close the relevant account. Any deposits made by a verified underage player will be returned to the originating payment source and any associated winnings will be voided.
If you believe that a minor has registered a 988pkr account, please contact us immediately at support@988pkr.org so we can investigate and take appropriate action without delay.
988pkr reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or operational requirements. When a material update is made, we will notify registered players via their registered email address or via an on-platform notification prior to the change taking effect.
The effective date at the top of this document reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the 988pkr platform following any update constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 988pkr, please contact our Data Protection team. All privacy requests are handled by our dedicated support team, available 24/7 in English.
Email: support@988pkr.org (plain text — not a clickable link)
For responsible gaming related data requests — such as accessing or deleting your self-exclusion history — please also refer to the Responsible Gaming page for dedicated tools and guidance.
Your personal data belongs to you. Here is a plain-English summary of the rights 988pkr guarantees to every registered player on the platform.
Request a full copy of every piece of personal data 988pkr holds about you, including your account history, KYC records, and gameplay data.
If any data we hold about you is inaccurate or out of date — such as a changed mobile number or city — you have the right to have it corrected promptly.
Where data is no longer needed and we have no legal obligation to retain it, you may request its permanent deletion from our systems.
You can ask us to pause processing of your data in certain circumstances — for example, if you have contested the accuracy of information we hold.
Request a structured, machine-readable export of the personal data you have provided to 988pkr where processing is based on consent or contract.
Object to processing of your data for direct marketing or other purposes based on our legitimate interests. Marketing opt-out requests are actioned immediately.
Privacy is not just a policy document at 988pkr — it is built into how the Platform is designed, operated, and maintained every single day.
Every byte of data transmitted between your device and the 988pkr platform is encrypted using Transport Layer Security. Whether you are depositing via JazzCash or checking your bet history, the connection is always secured.
KYC documents, financial records, and identity data are stored in encrypted form on secure servers. Even in the unlikely event of a storage breach, your sensitive data would not be readable without the encryption key.
Not everyone at 988pkr can see your data. Role-based access controls mean that your personal information is accessible only to team members who need it to perform a specific, authorised function — nothing more.
988pkr does not sell, rent, or trade your personal data to third parties for commercial purposes. Your information is used solely for platform operation, compliance, and the purposes described in this Privacy Policy.
Data that has reached the end of its retention period is automatically flagged for secure deletion. 988pkr does not hold on to your personal data a day longer than legally required or operationally necessary.
In the unlikely event of a data breach affecting your personal information, 988pkr commits to notifying you and the relevant regulatory authority promptly, in accordance with our data breach notification obligations.
Our support team is available around the clock to handle data access requests, marketing opt-outs, and any other privacy concerns you may have. You can also review our full Terms & Conditions for further detail on your rights and obligations.
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